Phone companies sometimes block calls connected to suspicious calling patterns proactively for their customers. Billions of unwanted calls to American consumers are being blocked each year. A second annual FCC report released in June 2021 found that many voice service providers and third-party analytics companies are improving their call blocking and labeling services and use new data to better detect robocalls.

I am done with AT&T and let others read this and decide.Get tips for avoiding unwanted calls and texts and information about FCC rules on robocalls, texts, call spoofing, political calls and texts, and the National Do Not Call Registry.Ĭall blocking is a tool used by phone companies to stop illegal and unwanted calls from reaching your phone.

However after 7 transfers to different departments some manned by humans, some only by robots, I finally was directed to call this 'Loyalty' department self a completely wrong number, the AT&T rep thinking they were somehow doing me a favor. You see I was using an old Razr flip phone which I never used to access the internet, so I new there was no data usage overage. In addition there was a 'data use' charge of $236.00 for data which I never accessed but which they insisted was nonetheless a valid charge. A wireless plan for which I had no signed contract, and never agreed to pay any cancellation fee. They added a cancellation fee to my final bill of $35.00 when I switched to a prepaid plan from my regular AT&T wireless service. The emotional stress I was undergoing was from trying to find a responsible human being who could actually answer questions about what appears to be a fraudulent attempt to collect money by AT&T. The one they gave me was for an 'Orange County Warm Line' basically a counseling service for people undergoing emotional stress.

Call att wireless